Kunden Garanti

Customer Guarantee: Our delivery is 100% guaranteed or your money back. If you do not receive your order within 30 days after shipment. We want to be fair on everybody, so if your order does not arrive please let us know immediately and we will dispatch another. Our policy is to ensure ALL parcels are delivered.
When you purchase with shoestrainers we can confidently assure that your shipment will be sent promptly and arrive secure and intact to your door. You can track your shipment through the tracking system provided as well as contact our customer service via email. Each package will be cushioned against damage, will clear customs, will be wrapped to avoid high import taxes, and will be exactly what you ordered. Shipping is free if you order over 9.9KG or more.
We know many other sellers that showed pictures of the real thing then sent something that looked nothing like it. The pictures that we displayed on the details pages of our products are of a random sample from our stock. You will receive an item identical to the ones pictured on this site.
We guarantee the highest quality of our products. We work side by side with the manufacturers to decipher the most exact method to replicate each style of shoes and clothing…etc. If a design style is impossible to replicate, rather than produce a cheap item dissimilar in quality to the authentic, we simply won't carry that style. It is important to us to present a diversity of product, but the priority lies in quality before quantity. We guarantee our products will be of the highest quality, made of high grade materials, and with intimate care, just like the originals.